The New Society - EROS black long dress

Standard shipping will take between 2 and 5 business days. If you choose express shipping, your order will be delivered to your delivery address within 1 to 4 business days.

Shipping costs depend on the type of shipment and where you want to receive it. This information will always appear before making the payment.

Yes. To do this you must access the “Order Tracking” tab and enter the order ID or number and your email address.

By entering your details in the “Order tracking” tab you will be able to access information about the transport company.

If you are not present at the time of delivery, the carrier will make a second attempt. If they are ultimately unable to deliver the order, they will leave a notice in your mailbox with the office indicated for collection within 15 days.

To return a garment you must contact us through our email account compras@hangoveroffashion.com

As long as the item meets the conditions described in our “Returns and Exchanges” section, Hangover of Fashion will cover the cost of return shipping.

The garment must be in perfect condition, unused and must be sent in its original packaging.

The deadline for any return or exchange is 14 calendar days from the date of delivery.

Should this occur, please contact us via our chat or by email at purchases@hangoveroffashion.com.

At Hangover of Fashion we offer free shipping to the peninsula. When you make a return, we always cover the cost of the return shipping. Shipping costs paid by customers for purchases outside the peninsula will not be refunded.

First of all, please contact us through any of the methods indicated above so that we can try to help you with whatever you need. Finally, if you wish, we can send you a complaint form.

We would be delighted to receive your suggestions for improvement through any of our customer service channels (chat, email or through messages on our social networks).

Contact us via WhatsApp, we will try to adapt to your needs.