FAQ

With standard shipping it will take 2-5 business days. If you choose express shipping you will have the order at the delivery address between 1 and 4 business days.

The shipping cost depends on the type of shipment and the place where you want to receive it. This information will always appear before making the payment.

Yes. To do this you must access the "Order tracking" tab and enter the ID or order number and your email.

By entering your data in the "Order tracking" tab, you will be able to access the information of the transport company.

If you are absent at the time of delivery, the carrier will make a second attempt. If he cannot finally leave the order with you, he will leave a notice in your mailbox with the indicated office to pick it up within 15 days.

To return a garment you must contact us through our email account compras@hangoveroffashion.com

As long as the garment meets the conditions described in our "Exchanges and returns" section, Hangover of Fashion will cover the cost of return shipping.

The garment must be in perfect condition, unused and must be sent in its original packaging.

The term for any return or exchange is 14 calendar days from the delivery date.

In case this happens, contact us through our chat or by email through compras@hangoveroffashion.com.

At Hangover of Fashion we have free shipping to the peninsula. When you make a return we always take care of the amount of the return shipment. Shipping costs paid by customers for purchases outside the peninsula will not be refunded.

First of all, get in touch with us through any of the ways indicated above so that we can try to help you with whatever you need. Finally, if you wish, we can send you a claim form.

We would be delighted to receive your improvement proposals through any of our customer service channels (chat, email or through messages on our social networks).

On our website, every time a size is sold out it will appear crossed out with an X.

You can find the sizing details of each garment in the description of each of the products offered. If, despite having consulted it, you still have doubts regarding what size you should buy, contact us so that we can help you.

Discount coupons are entered on the checkout screen where you fill in your personal information.

Once you enter the code in the "Discount Code" field and click the apply button, you will see the discount reflected in the amount of the purchase.

We notify you of all our promotions on the website, on our social networks and through our newsletter.

Clear! The exchange and return conditions apply in the same way to garments purchased at a discount as to those purchased at full price. You must bear in mind that if you want to make a size change, the price will not vary. If, on the other hand, what you want is a change of garment, you will have to pay the difference in price if it exists.

To modify your delivery address or your billing address you have to access your account and where it says "Account details" click on "View Addresses" and then "Edit". You can also modify it in the pre-checkout step, but the changes you make from there will not be saved for future purchases.

The shipping method appears just before finalizing the order and by default the selected option will be standard shipping. If you prefer express shipping, you will simply have to click on that box.

Yes, as long as the order status does not indicate that it has already been shipped.

In case you have any problem with your account, please contact us at info@hangoveroffashion.com.

Do not hesitate to leave us your email so that we will notify you in case he returns. There is the possibility that some of the garments will be available again as long as our supplier can serve us.

Yes. All of our products have the same shape, pattern and pattern as seen on the images on the web.

Yes, you just have to subscribe to our Newsletter subscribe to our Newsletter by indicating your email in the form that you will find at the end of any of the pages of our website.

Yes. Whenever you receive an informative email from Hangover of Fashion for having subscribed to the Newsletter, at the end of the message you will see a link indicating that by clicking on it you will unsubscribe and stop receiving our emails.

Once your order has been placed, you will receive a confirmation email with all the details. If you do not receive it, please contact us.

Hangover of Fashion only sells products in perfect condition, so if an item of clothing with some defect arrives exceptionally, contact us immediately and we will try to offer the most advantageous solution.

If by mistake, on some occasion, you receive an item that you did not order, please contact us.

All the information that you share with us is private and confidential for the development, fulfillment and execution of the sales contract, to attend to your requests and to provide you with information about the products. Check all the details in our Privacy Policy..

It is not necessary, since you have the option to make the purchase as a guest. We still recommend you to have a user account. It will facilitate the purchase process by being able to save your data and your favorite products.

No, these options are not available.